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Celebrate the Helpline's 25th Anniversary!

Posted by Kristin Harms

Nov 16, 2017 11:48:52 AM

FOR IMMEDIATE RELEASE

CONTACT:
Cristina Samiley
213-335-5570

 THE CALIFORNIA SMOKERS’ HELPLINE CELEBRATES 25 YEARS OF HELPING CLIENTS BREAK FREE FROM TOBACCO

Helpline services have helped more than 800,000 Californians
with method proven to double likelihood of successfully quitting

Anniversary Book Banner 236x288.jpgSAN DIEGO (November 16, 2017) – Today, the California Smokers’ Helpline, the nation’s first statewide smoking quitline, is marking its silver anniversary by announcing plans to support more Californians quit smoking for good.  Over the next few years, the Helpline will add more counselors, expand outreach to healthcare providers, introduce new protocols to better serve those with mental health conditions, and release a new version of its well-received app to help even more people quit smoking in a way that works for them.

These expansions were developed as part of a multifaceted approach to build the Helpline’s capacity and provide additional options to assist even more Californians quit tobacco.  “We planned these expansions so the California Smoker’s Helpline can stay ahead of our clients’ needs, and to ensure we can help more people reach their quit goals in a manner that’s most effective for them,” said Shu-Hong Zhu, PhD, director, California Smokers’ Helpline.  The Helpline’s research-based protocol has been proven to double a person’s likelihood of quitting for good.

The California Helpline was launched in 1992 as an experiment, but by 2002, every state in the nation had adopted similar telephone quitline services.  The Helpline has provided free and confidential telephone counseling services to more than 800,000 Californians, an average of 32,000 clients a year. The typical caller is about 50 years old, but clients have included some as young as 14. Quitting assistance is offered in English, Spanish, Mandarin, Cantonese, Vietnamese and Korean, as well as TDD, all from highly trained and caring counselors.  Chat services are also available, as well as a text messaging program.

“The Helpline’s dedicated counselors are clients’ supportive partners in their quit process,” said Dr. Zhu.  “While we use the same research-proven method with each client, conversations and interactions are always shaped to address each person’s specific needs, questions and goals.  Our counselors are a critical part of our success.”

As part of its anniversary, the California Smokers’ Helpline is showing the positive impact of quitting tobacco through the release of a touching video that shares the story of one of its now tobacco-free clients, Antonio. He credits the support of the Helpline with successfully quitting and remaining smoke-free. “I have been smoke-free for five years.  The calls from 1-800-NO-BUTTS were a big part of my recovery from smoking.”  Antonio’s story can be seen at https://www.nobutts.org/25yearsofquitting.

California’s smoking rate is the second lowest in the nation.  However, even with that achievement, tobacco use remains the number one cause of preventable death and disease in the state.   Approximately 40,000 Californians die each year from tobacco-related illnesses.  More information about the California Smokers’ Helpline is available at www.nobutts.org or 1-800-NO-BUTTS.

GENERAL FACTS ON THE CALIFORNIA SMOKERS’ HELPINE CLIENTS

Approximately 57% of Helpline clients are female, and 42% are male.  More than half of clients are between the ages of 45 and 64, and more than a quarter are between 25 and 44. 

DEMOGRAPHIC BREAKDOWN OF CALIFORNIA SMOKERS’ HELPINE CLIENTS

Community

% of Helpline Clients

% in California that Smoke

American Indian

1.0%

24.2%

Asian American/Pacific Islander

5.5%

8.6%

Black/African American

17%

20.7%

Hispanic Latino

16.3%

11.5%

White/Caucasian

49.8%

13.0%

LBGT

6.8%

18.1%*

*Smoking prevalence is 13.1% for heterosexual California adults.

About the California Smokers’ Helpline

The California Smokers’ Helpline is a free, evidence-based, telephone counseling program for quitting smoking, proven in clinical trials to double a smoker’s chance of successfully quitting. Services are available in English, Spanish, Chinese, Korean and Vietnamese and include telephone counseling, self-help materials, chat, text messaging program, and mobile app. Specialized services are available for teens, pregnant smokers, and tobacco chewers. Free nicotine patches are available to smokers who are pregnant, have children ages 0 to 5, or who speak Asian languages. The California Smokers’ Helpline can be reached at 1-800-NO-BUTTS or at www.nobutts.org, and on Facebook at https://www.facebook.com/nobutts.org.  All services can be reached at:

English: 1-800-NO-BUTTS (1-800-662-8887)
Chinese: 1-800-838-8917
Korean: 1-800-556-5564
Spanish: 1-800-45-NO-FUME (1-800-456-6386)
Vietnamese: 1-800-778-8440
Tobacco Chewers: 1-800-844-CHEW (1-800-844-2439)

Order Top 10 Tips Flyers for the Great American Smokeout

Posted by Kristin Harms

Oct 31, 2017 11:42:37 AM

Top10TipsFlyer_Eng-Span_2017_600px.jpgWith the Great American Smokeout coming up on November 16th, now is a good time to order our popular Top 10 Tips to Quit Smoking flyer, availalble free of charge and shipping from the California Smokers' Helpline.

This 2-sided flyer features qutting tips from Helpline counselors--in English on one side and Spanish on the other.

Order Now!

Quit attempts are vitally important to population-based cessation as most tobacco users must try repeatedly to quit before they succeed. Fortunately, 70% of smokers say they want to quit. And, asking and advising a patient to quit can actually double the chance that he or she will try. 

So, encourage your patients and clients to make a quit attempt and provide them with our Top 10 Tips to Help Smokers Quit flyer. For smokers who need additional support, refer them to 1-800-NO-BUTTS (1-800-662-8887) or to our online registration form for free help and a plan to quit.


 

Free Webinar: Tobacco Use and Oral Health

Posted by Kristin Harms

Oct 6, 2017 12:08:45 PM

The California Smokers’ Helpline and its training and technical assistance arm, the Center for Tobacco Cessation, are pleased to host this free webinar on Thursday, October 26th from noon to 1 pm PST, Tobacco Use and Oral Health: The Critical Role of Dental Professionals.

Webinar Overview

Smoker-Dentist2.jpgOral diseases affect more people worldwide than any other chronic health condition of humankind. In addition to being a primary cause of major oral ailments, including oral cancer and gum disease, tobacco use disrupts nearly every facet of oral health: from taste perception, salivary flow, to the success of dental treatment.

Dental professionals are well positioned to deliver effective tobacco cessation support to their patients, yet lag behind their medical colleagues in upholding this professional responsibility.

Register Now!

Webinar Objectives

By the conclusion of the webinar, participants will be able to: 

  1. Identify oral conditions affected by tobacco use, including periodontal disease, tooth loss, and cancer.
  2. Discuss the oral health implications of new and alternative tobacco products, such as e-cigarettes, hookah, and smokeless tobacco.
  3. Discuss the role of the dental professionals in tobacco prevention and cessation, including recommendations and resources for dental professionals looking to provide effective patient counseling.

Presenters

Elizabeth Couch, RDH, MS | Assistant Adjunct Professor
UCSF School of Dentistry

Couch-photo_160x160.jpgMs. Couch's research focuses on tobacco use in vulnerable populations and the role of dental professionals in tobacco prevention and cessation. Currently, she teaches in the Master of Science Degree Program in dental hygiene at UCSF and is the project coordinator of a longitudinal cohort study of tobacco use among adolescents in rural California. She holds an associate’s degree in dental hygiene from the Cabrillo College, a bachelor’s degree in biology from Cal Poly, San Luis Obispo and a master’s degree in dental hygiene from UCSF. She currently serves on the National Center for Dental Hygiene Research & Practice advisory board and is an active member of the California Dental Hygienists’ Association (CDHA), the American Dental Hygienists’ Association (ADHA), the American Dental Education Association (ADEA), and the International Association of Dental Research (IADR). In addition, she practices dental hygiene part-time where she is dedicated to addressing tobacco use among her patients. 

Benjamin W. Chaffee, DDS, MPH, PhD | Assistant Professor
UCSF Division of Oral Epidemiology and Dental Public Health

Chaffee-photo_160x160.jpgDr. Chaffee's research interests include tobacco-related behaviors and decision-making among adolescents, in particular how the marketing and regulation of smokeless tobacco influences tobacco use and health among rural youth. He is currently the lead investigator of cohort study of California rural high school male baseball players funded through the NIH/FDA Tobacco Regulatory Science program. Other research interests include how early life circumstances impact oral health and quality of life in childhood and the implementation of risk-based, prevention-oriented dental caries management in clinical settings. Dr. Chaffee is affiliated with the UCSF Center for Tobacco Control Research & Education, Global Health Sciences, the Helen Diller Family Comprehensive Cancer Center, and the Center to Address Disparities in Children's Oral Health. He serves as Director of the UCSF School of Dentistry Program in Global Oral Health.


 

New Provider Toolkit: Smoking, Nicotine, and the Brain

Posted by Kristin Harms

Sep 29, 2017 2:58:45 PM

The California Smokers’ Helpline and its training and technical assistance arm, the Center for Tobacco Cessation, are pleased to provide this free Provider Toolkit on Smoking, Nicotine, and the Brain.

Overview

Brain-Image.jpgTobacco and related products exert their addictive potential through nicotine. This webinar will review the mechanisms through which these products deliver nicotine and through which neural pathways nicotine exerts its effects on the brain.

The implications of neuroscience on both the health of active tobacco product users and on tobacco product use cessation treatment strategies will be discussed.

The webinar will conclude with a discussion on the clinical and organizational implications associated with implementing smoking cessations strategies, in light of the research on nicotine and the brain.

Download Now! 

Toolkit Contents

TYP-Toolkit-Image-Smoking-Nicotine-and-the-Brain_600x275.jpgOur free Toolkit includes:

  • Webinar recording and slide deck
  • Handouts:
    • What's in Cigarette Smoke?
    • Top 10 Tips to Quit Smoking
    • Quit Aids: Tools to Quit Smoking

Presenter

Brian Hurley, MD, MBA, DFASAM
Assistant Professor of Addiction Medicine
UCLA Department of Family Medicine

Brian_Hurley.jpgBrian Hurley, MD, MBA, DFASAM is an addiction psychiatrist and the Medical Director for Substance Use Related Care Integration at the Los Angeles County Health Agency. Brian is currently the Treasurer of the American Society of Addiction Medicine (ASAM) and gives presentations around the world related to addiction medicine. He is board certified in general psychiatry, addiction psychiatry, and addiction medicine.

He serves on the American Board of Psychiatry and Neurology’s Addiction Psychiatry examination writing committee. Brian completed the Robert Wood Johnson Foundation Clinical Scholars Program at the University of California, Los Angeles (UCLA), and was previously a UCLA - Veterans Administration National Quality Scholar at the VA Greater Los Angeles Healthcare System. He completed a fellowship program in addiction psychiatry at New York University School of Medicine. Brian completed residency training at the Massachusetts General Hospital and McLean Hospital, where he was Chief Resident in Addiction Psychiatry.


 

Funding Opportunity from the California Tobacco Control Program

Posted by Kristin Harms

Sep 25, 2017 4:57:17 PM

Request for Applications (RFA) CTCP 17-10569, “Regional Initiative to Reduce Tobacco-Related Disparities among African American/Black; Asian/Pacific Islander; Hispanic/Latino; and Lesbian, Gay, Bisexual, Transgender, Queer Populations” was released on Tuesday, September 19, 2017.  This RFA intends to fund up to 27 projects throughout California to reduce tobacco-related health disparities and achieve health equity among priority populations through regional approaches directed towards policy and systems change focused on tobacco use prevention and reduction. Download the Funding Alert here or visit the TCFOR website for Instructions on applying.

An optional Informational Webinar will be held on Wednesday, September 27, 2017, from 2 p.m. to 4 p.m., PDT. Prospective applicants intending to submit an application are strongly encouraged to participate. The purpose of the Informational Webinar is to provide potential applicants with an opportunity to pose written questions about preparing and submitting the application.

Additionally, the California Tobacco Control Program will fund up to four grantees to serve as statewide coordinating centers to foster collaboration and community engagement among the funded regional priority population projects to accelerate the adoption, implementation, and impact of their policy and system change campaigns.  A Funding Opportunity Alert for this RFA will be posted soon.


 

Free Webinar: Smoking, Nicotine, and the Brain

Posted by Kristin Harms

Aug 31, 2017 12:37:19 PM

The California Smokers’ Helpline and its training and technical assistance arm, the Center for Tobacco Cessation, are pleased to host this free webinar on Wednesday, September 20th from noon to 1 pm PST, Smoking, Nicotine, and the Brain.

Webinar Overview

Tobacco and related products exert their addictive potential through nicotine. This webinar will review the mechanisms through which these products deliver nicotine and the through which neural pathways nicotine exerts is effects on the brain.

The implications of neuroscience on both the health of active tobacco product users and on tobacco product use cessation treatment strategies will be discussed.

The webinar will conclude with a discussion on the clinical and organizational implications associated with implementing smoking cessations strategies, in light of the research on nicotine and the brain.

Register Now!

Webinar Objectives

By the conclusion of the webinar, participants will be able to:

  1. Discuss the mechanisms through which nicotine is commonly delivered.
  2. Identify the brain structures upon which nicotine exerts its effects.
  3. Summarize the implications of this neuroscience on clinical and organization smoking cessation efforts.

Presenter

Brian Hurley, MD, MBA, DFASAM
Assistant Professor of Addiction Medicine
UCLA Department of Family Medicine

Brian_Hurley.jpgBrian Hurley, MD, MBA, DFASAM is an addition psychiatrist and the Medical Director for Substance Use Related Care Integration at the Los Angeles County Health Agency. Brian is currently the Treasurer of the American Society of Addiction Medicine (ASAM) and gives presentations around the world related to addiction medicine. He is board certified in general psychiatry, addiction psychiatry, and addiction medicine.

He serves on the American Board of Psychiatry and Neurology’s Addiction Psychiatry examination writing committee. Brian completed the Robert Wood Johnson Foundation Clinical Scholars Program at the University of California, Los Angeles (UCLA), and was previously a UCLA - Veterans Administration National Quality Scholar at the VA Greater Los Angeles Healthcare System. He completed a fellowship program in addiction psychiatry at New York University School of Medicine. He completed residency training at the Massachusetts General Hospital and McLean Hospital, where he was Chief Resident in Addiction Psychiatry.


 

New Mobile App from the California Smokers' Helpline!

Posted by Jeein Kim

Jul 13, 2017 1:38:15 PM

Screen 1.pngThe California Smokers’ Helpline is pleased to announce its new, free quit smoking mobile app for iPhone, No Butts. No Butts uses proven methods to help smokers quit including a personalized quit plan and information about effective quitting aids.

The app also features other useful tools like a personal log of smoking triggers, motivational reminders, and a variety of quit smoking tips.

This free app is currently available only for iPhones but will also be available for Android phones in the future. To download the app from the Apple Store, please click the button below:

Download App Now!

Please feel free to share this post with your patients, clients, friends and family. Since this is our first version of the app, we also appreciate any feedback you may have about it. Please feel free to email any comments or suggestions to nobuttsmobileapp@ucsd.edu.


 

Pharmacists Can Help Smokers Quit Under California Law

Posted by Megan Maddox

Jun 9, 2017 12:05:02 PM

SB 493 Expands Scope of Practice for Licensed Pharmacists

Pharmacist-Patient-Image.jpgIn 2013, Governor Jerry Brown signed into law Senate Bill 493, authored by Senator Ed Hernandez, which for the first time ever, acknowledged pharmacists as legitimate healthcare providers and had also expanded the scope of practice for pharmacists to offer more patient care services beyond their most familiar function of drug dispensing. SB 493 was introduced in the Legislature as a response to the State’s physician shortage, especially after California had expanded coverage to millions of people under the Affordable Care Act.

One of the critical expanded authorities that came from SB 493 was the ability for all licensed pharmacists in the State to provide and offer nicotine replacement products for smoking cessation. Prior to SB 493, providing nicotine replacement therapy was limited to pharmacists who worked in either an inpatient setting or an integrated system.

Pharmacists Can Better Assist Patients with Smoking Cessation

Pharmacists who provide nicotine replacement therapy are not just selling the nicotine replacement products themselves, but they are also assisting patients with tobacco cessation using patient specific interventions, including referring patients to quitlines, such as the California Smokers’ Helpline, and other resources that are available within the community. Before a pharmacist even offers nicotine replacement therapy, they will evaluate their patients for any specific factors including precautions or contraindications for medication therapy. In addition, extensive counseling is done by the pharmacist with their patient on the appropriate use of smoking cessation medications such as dosing amounts, how to administer the product, and any possible adverse effects.

SB 493 opened the doors for retail and community pharmacists to be able to transform their business model by offering more preventative healthcare services, like nicotine replacement therapy. Most importantly, pharmacists have an opportunity to be leaders in the fight against nicotine addiction by decreasing the use of tobacco products and promoting smoking cessation especially since they interface with patients frequently throughout the day.

The health benefits for patients who participate in a smoking cessation program are incredible considering the damaging effects of nicotine addiction. Smoking tobacco products increases the chance of lung cancer, chronic obstructive pulmonary disease, coronary heart disease, stroke, and peripheral vascular disease among others.

Patient Access to Care Increased

Patients are particularly at an advantage of receiving nicotine replacement therapy from their community pharmacist because the service can be provided more accessibly, rather than having to make an appointment to see their primary care physician which can take several weeks.  Patients who want to quit smoking and begin a smoking cessation program with their local pharmacist will see major improvements in their health and will significantly reduce the risk of premature death. 

The California Pharmacists Association was instrumental in advocating for SB 493 (Hernandez) and were sponsors of the legislation. CPhA’s CEO, Jon Roth recalls that the timing of this legislation was impeccable. “SB 493 was looked upon by the pharmacy profession as the perfect storm. For years, pharmacists had been overlooked as healthcare providers who could play a significant role in improving health outcomes and reducing overall healthcare spending through their expertise in medication management. After the Affordable Care Act had passed, California’s Medi-Cal program grew to over 13 million beneficiaries, which is about a third of the state’s population. Physicians became overwhelmed and we saw that many were no longer accepting Medi-Cal patients. So the need for pharmacists to bridge this gap in care was not only imperative, but it just made sense.”

Protocol for Pharmacists Furnishing Nicotine Replacement Products

Once the bill was signed into law, the California Board of Pharmacy and the Medical Board of California were responsible for developing protocols for pharmacists to follow when providing the authorized services outlined in SB 493 and determining the appropriate training requirements.

The entire protocol and training requirements for pharmacists to furnish nicotine replacement products is available here and summarized as follows:

  • Pharmacists have the authority to furnish nicotine replacement products approved by the FDA.
  • The purpose is to provide timely access to nicotine replacement products and to ensure the patient receives the appropriate information to initiate smoking cessation medication therapy. When a pharmacist initiates or receives requests for smoking cessation treatment he or she must:
    • Review the patient’s current tobacco use and quit attempts
    • Ask the patient a series of screening questions outlined in the protocol
    • Review instructions for use with every patient
    • Recommend additional assistance and resources such as helplines or local programs
    • Answer any questions the patient may have
  • A pharmacist may select any nicotine replacement product (alone or in combination) from the list of therapies specified by the Board of Pharmacy which shall be updated and maintained on the Board’s website.
  • The pharmacist shall notify the patient’s primary care provider of any prescription drugs or devices furnished to the patient for smoking cessation treatment.
  • The pharmacist must document each nicotine replacement product provided and securely store this information in a patient medication record for at least three years.
  • Before initiating any smoking cessation treatment, a pharmacist must complete a two hour continuing education program specific to smoking cessation therapy and nicotine replacement therapy.
  • Pharmacists must complete ongoing continuing education focused on smoking cessation therapy every two years. Pharmacists must ensure that patient confidentiality and privacy are maintained. 

Online Training from the California Pharmacists Association

The California Pharmacists Association (CPhA) offers pharmacists who want to provide nicotine replacement therapy to their patients an online webinar program that is approved by the Board of Pharmacy. This two-hour home study course is specific to California pharmacists and fulfils the training requirement needed before initiating smoking cessation treatment.  Participants who complete the online program and successfully pass the post-test will receive 2 hours (0.20 CEUs) of Continuing Pharmacy Education Credit. Each year this program will be updated to reflect any new regulatory or practice changes. Therefore, pharmacists can take this course every two years in order to remain compliant with state law.

New Fact Sheet from the California Smokers' Helpline

In addition, pharmacists can utilize the latest fact sheet provided by the California Smokers Helpline on furnishing nicotine replacement therapy for smoking cessation.

Today is World No Tobacco Day

Posted by Kristin Harms

May 31, 2017 11:12:03 AM

News Release

Action to stamp out tobacco use can help countries prevent millions of people falling ill and dying from tobacco-related disease, combat poverty and, according to a first-ever WHO report, reduce large-scale environmental degradation.

On World No Tobacco Day 2017, WHO is highlighting how tobacco threatens the development of nations worldwide, and is calling on governments to implement strong tobacco control measures. These include banning marketing and advertising of tobacco, promoting plain packaging of tobacco products, raising excise taxes, and making indoor public places and workplaces smoke-free.

Tobacco’s health and economic costs

Tobacco use kills more than 7 million people every year and costs households and governments over US$ 1.4 trillion through healthcare expenditure and lost productivity.

"Tobacco threatens us all," says WHO Director-General Dr Margaret Chan. "Tobacco exacerbates poverty, reduces economic productivity, contributes to poor household food choices, and pollutes indoor air."

Dr Chan adds: "But by taking robust tobacco control measures, governments can safeguard their countries' futures by protecting tobacco users and non-users from these deadly products, generating revenues to fund health and other social services, and saving their environments from the ravages tobacco causes."

All countries have committed to the 2030 Agenda for Sustainable Development, which aims to strengthen universal peace and eradicate poverty. Key elements of this agenda include implementing the WHO Framework Convention on Tobacco Control, and by 2030 reducing by one third premature death from noncommunicable diseases (NCDs), including heart and lung diseases, cancer, and diabetes, for which tobacco use is a key risk factor.

2017 World No Tobacco Day infographic-poverty.png

Tobacco scars the environment

The first-ever WHO report, Tobacco and its environmental impact: an overview, also shows the impact of this product on nature, including:

  • Tobacco waste contains over 7000 toxic chemicals that poison the environment, including human carcinogens.
  • Tobacco smoke emissions contribute thousands of tons of human carcinogens, toxicants, and greenhouse gases to the environment. And tobacco waste is the largest type of litter by count globally.
  • Up to 10 billion of the 15 billion cigarettes sold daily are disposed in the environment.
  • Cigarette butts account for 30–40% of all items collected in coastal and urban clean-ups.

Tobacco threatens women, children, and livelihoods

Tobacco threatens all people, and national and regional development, in many ways, including:

  • Poverty: Around 860 million adult smokers live in low- and middle-income countries. Many studies have shown that in the poorest households, spending on tobacco products often represents more than 10% of total household expenditure – meaning less money for food, education and healthcare.
  • Children and education: Tobacco farming stops children attending school. 10%–14% of children from tobacco-growing families miss class because of working in tobacco fields.
  • Women: 60%–70% of tobacco farm workers are women, putting them in close contact with often hazardous chemicals.
  • Health: Tobacco contributes to 16% of all noncommunicable diseases (NCDs) deaths.

For more information, please contact:

Paul Garwood
WHO Department of Communications
Telephone: +41 22 791 15 78
Mobile: +41 79 603 72 94
Email: garwoodp@who.int

Christian Lindmeier
WHO Department of Communications
Telephone: +41 22 791 1948
Mobile: +41 79 500 6552
Email: lindmeierch@who.int

Study Utilizes eConsult System to Improve Access to Helpline Services for Underserved Los Angeles County Residents

Posted by Kristin Harms

May 11, 2017 11:48:23 AM

NEWPORT BEACH, Calif.--()--Safety Net Connect (SNC), a leading provider of innovative healthcare technology for organizations assisting underserved populations, is pleased to announce that its electronic consultation “eConsult” system used by Los Angeles County Department of Health Services (LADHS) is engaged in a two-year-long University of California, Davis (UC Davis) study to measure the benefits of an integrative approach to tobacco cessation, in partnership with California Smokers’ Helpline (Helpline), a free, evidence-based smoking cessation program funded by the California Department of Public Health, the Centers for Disease Control, and First 5 California.

This collaborative project, funded through a Community Practice-Based Research Planning Award from the Tobacco-Related Disease Research Program (TRDRP) of California, was launched with the aim of creating and fostering long-term sustainable partnerships to conduct cost-effective, high quality tobacco cessation programs that are replicable across clinics throughout California. Several months into the project, SNC’s eConsult technology has already demonstrated a positive change in the delivery of tobacco cessation services for underserved populations, while increasing access to evidence-based tobacco treatment.

“The partnership with Safety Net Connect, the Los Angeles County Department of Health Services (LADHS), and the Helpline is a great opportunity to break down barriers to treatment, help smokers gain access to proven cessation methods, and positively impact the health and wellness of the low income patients served by LADHS,” says Gary Tedeschi, PhD, Clinical Director, California Smokers’ Helpline.

How the Helpline and eConsult Work Together. As the nation’s second largest public health system serving 670,000 patients each year, LADHS has utilized SNC’s eConsult technology since 2014 to power its web-based care coordination platform that connects 5,000 primary care providers with community-based specialists, averaging 17,000 eConsult requests per month. Leveraging this industry-tested system, the UC Davis study expands the scope of eConsult for LADHS providers by offering direct referrals for its large population of tobacco-using patients – most of whom are low socioeconomic; linguistically, racially, ethnically, diverse; and geographically dispersed – to free, multilingual telephone-based tobacco cessation counseling services at the Helpline. In addition to improving access to care, the integration of LADHS/SNC eConsult and the Helpline facilitates an unprecedented connection between disparate electronic health records systems across LADHS and community clinic providers.

“Working with Safety Net Connect has dramatically increased access to Helpline services among the hundreds of thousands of patients served by the Los Angeles County Department of Health Services,” says Antonio Mayoral, Director of Operations and Information Technology for the California Smokers’ Helpline. “We hope to have the opportunity to work with other providers throughout California who utilize Safety Net Connect’s eConsult solution.”

“This is an exciting opportunity to expand access to services for everyone in the Los Angeles community who wants to pursue healthy lifestyle choices,” says Chris Cruttenden, President of SNC. “We are proud to partner with the Smokers’ Helpline and to expand our relationship with LADHS to include this important collaborative initiative.”

About California Smokers’ Helpline

The California Smokers’ Helpline (Helpline) is a free, evidence-based, telephone counseling program for quitting smoking, proven in clinical trials to double a smoker’s chance of quitting. Multilingual services include telephone counseling, self-help materials, chat, and text messaging. The Helpline is operated by the Moores UCSD Cancer Center under the direction of Shu-Hong Zhu, PhD, Professor of Family and Preventive Medicine and is funded by the California Department of Public Health, the Centers for Disease Control, and First 5 California. For more information, please visit www.nobutts.org.

About Los Angeles County Department of Health Services

The Los Angeles County Department of Health Services (LADHS) is the second largest municipal health system in the nation. The LADHS mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. For more information, please visit www.dhs.lacounty.gov.

About Safety Net Connect

Since 2009, Safety Net Connect (SNC) has partnered with public and private organizations to provide a multitude of successful and nationally recognized web-based healthcare solutions for underserved and safety net populations. SNC’s innovative solutions have reached over 5 million patients from clients such as Los Angeles Department of Health Services (LADHS), MedPoint, LA Care, Orange County Healthcare Agency, CalOptima, San Diego Healthcare Agency, and Cook County MHN (an Illinois Medicaid Project). For more information, please visit www.safetynetconnect.com.

Contacts

Safety Net Connect
Kristine Nash-Wong
734-904-4137
kristine.nash.wong@safetynetconnect.com




About this Blog

The California Smokers' Helpline offers free, evidence-based tobacco cessation services in multiple languages to help smokers quit. We also offer free training and resources to health professionals to increase their knowledge and capacity for tobacco cessation.

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Contact Us

For more information about our free training and resources for health professionals, please contact the Helpline Communications Department at (858) 300-1010 or cshoutreach@ucsd.edu.

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